Natural Disaster Support | First Command
First Command
Special support available to clients
At First Command, we are committed to offering our support and assistance to clients impacted by natural disasters and other catastrophic events.
As always, your First Command Financial Advisor should be your first point of contact. If, for any reason, you encounter difficulty reaching the local office, please contact a Customer Service Representative at 800.443.2104.
To ensure that anyone displaced by a major storm or other catastrophic event has ready access to their funds, First Command Bank is offering all affected clients:
Loan assistance
Clients who are in the process of recovery will receive expedited service by our consumer loan team, including requests for credit and loan payment deferrals.
Penalty–free early CD withdrawals
We will waive any bank-generated early withdrawal penalties for clients who need to redeem a Certificate of Deposit prior to its maturity.
Secured lines of credit
Clients may use their non-tax qualified mutual fund as collateral for a low interest rate line of credit.
Special handling of credit card accounts
Credit card holders will be offered priority processing for credit limit increases and monthly payment deferments. Cash advance fees will also be waived.
To learn more or to take action on any of these offers, contact your Financial Advisor or call First Command Bank at 888.763.7600.
Thank you for the confidence you have placed in First Command. We are dedicated to helping you through this crisis and well after you are back on your feet.